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Cancellation Policy

LTH Consulting Agency Appointment Cancellation Policy Effective Date: March 1, 2024 Thank you for choosing LTH Consulting Agency for your consulting needs. We understand that there may be occasions when you need to cancel or reschedule your appointment. To ensure the smooth operation of our business and provide the best service to all our clients, we have implemented the following appointment cancellation policy: Cancellation Notice: We request a minimum of 48 hours advance notice for any appointment cancellation or rescheduling. Failure to provide sufficient notice results in a forfeit of payment of services, and request for refund. Rescheduling: If you wish to reschedule your appointment, we will do our best to accommodate your request based on availability. Rescheduling requests made with less than 48 hours notice. No-Shows: If you fail to show up for your scheduled appointment without any prior notice, you will be considered a “no-show.” No-shows are ineligible for a refund Other Circumstances: We understand that unforeseen circumstances may arise, and we will make exceptions for emergencies or unavoidable situations. In such cases, please contact us as soon as possible to discuss your situation and potential alternatives. Communication: To cancel or reschedule your appointment, please refer to the booking confirmation email. We recommend that you obtain a confirmation of your cancellation or rescheduling from our team to ensure proper record-keeping. Please note that this policy is in place to ensure fairness to both our valued clients and our business. By booking an appointment with us, you acknowledge and agree to adhere to this cancellation policy. We appreciate your understanding and cooperation. If you have any questions or concerns regarding our appointment cancellation policy, please don’t hesitate to contact us. Best, Kadesha Nicholas, DrPH CEO, LTH Consulting Agency LTHConsultingAgency@gmail.com

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