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WORK WITH US
PRACTICE OPTIMIZATION
At LTH Consulting, our strength lies in combining industry expertise with hands-on support. Our team of subject matter experts and former health system executives is actively involved in project delivery—ensuring every engagement is both strategic and practical. We tailor our approach to meet the unique needs of your practice, aligning solutions with your organizational goals and long-term vision.
Through a collaborative assessment, we identify key areas for improvement and establish clearly defined KPIs, milestones, and outcomes. Our methodology emphasizes sustainable results and continuous improvement—laying a solid foundation for efficient, people-centered operations that grow with your practice.
Services We Offer:
Front-End Optimization
Process Improvement & Integration
Staff Development & Training
Policies, Procedures, SOPs
PATIENT EXPERIENCE
A meaningful patient experience goes beyond satisfaction—it's about trust, communication, and consistency. At LTH Consulting, we help healthcare organizations create environments where patients feel seen, heard, and valued at every point of care.
Our consulting services are designed to strengthen the patient journey by enhancing customer service, communication, and service recovery practices. We assess your current patient experience strategies, identify gaps, and implement evidence-based improvements tailored to your unique setting. Whether you're a private practice, FQHC, or specialty group, we’ll help you build a culture rooted in empathy and excellence.
Services We Offer:
Complaint & Grievance Management
PE Data Analysis & Best Practices
Customer Service Coaching & Training
Advisory Support for Program Assessment & Enhancement